Head of Global Applications

Job Title: Head of Global Applications
Location:  Chicago, IL
Department: Business Technology Group
Reporting to: Chief Information Officer
Employment type: Full-time
Req#: REQ82743

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The Role

LaSalle is seeking a highly motivated person to further develop, implement and oversee the application platform supporting our goals of providing global investors with superior returns, service and reporting.  We are looking for someone who will work closely with the investment team to develop and own the technology strategy to achieve these goals leveraging best of breed industry software in tandem with custom developed tools.

Key Responsibilities

  • Build excellent relationships with the various business lines to gain understanding of the business goals, operations and challenges to determine application requirements
  • Provide oversight of our global applications and ensure coordinated use and standardization by the varying business lines
  • Identify opportunities for improvement and ways to further leverage global applications
  • Coordinate and oversee application configuration, testing, and quality assurance to ensure smooth and timely implementations and upgrades
  • Develop strong relationships with application vendors to ensure superior ongoing support
  • Use problem-solving skills that help identify, isolate and resolve application related problems and issues in a timely fashion to negate or minimize customer impact
  • Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of application services
  • Partner with the business functions to document business processes, challenges and opportunities, perform process and system assessments to identify opportunities for improvements, develop system roadmaps, and guide business stakeholders on application and technology decisions
  • Manage change management processes inclusive of user acceptance testing & adoption to ensure a consistent, secure, integral, effective, and available enterprise applications ecosystem
  • Manage and track a portfolio of projects inclusive of defining goals & requirements, managing project timelines, budgeting, assigning & allocating resources, coordinating third-parties, managing risks, contingency planning, and communication of status
  • Manage software design lifecycles in support of development, evolution, and maintenance of systems integrations

 

Experience & Qualifications

Experience

  • Bachelor’s degree with a minimum of 15 years in the real estate/financial services/insurance/ banking/services industry
  • Significant recent/past experience with Yardi System, preferably from an investment accounting perspective
  • International experience preferred

 

Knowledge/Skills

  • Knowledge of real estate investment management processes and systems preferred
  • Strong knowledge of cloud-based technologies (Azure preferred) and integration techniques
  • Knowledge of new software development practices and technologies, including cloud-native architectures, microservices, DevOps and agile methodologies
  • Excellent analytical and problem-solving skills required
  • Strong relationship management skills
  • Self-motivated, able to set and maintain priorities while working toward operational goals
  • Concern for quality expressed by continually initiating system and process improvements
  • Understanding of and commitment to client service
  • Excellent interpersonal and communication skills
  • Must be well organized, flexible and able to work independently and in a team environment

 

Location

Required:  LaSalle’s Chicago, IL headquarters and willing to travel internationally

LaSalle Investment Management is an Equal Opportunity Employer.