Global Senior Digital Product Owner

Job Title: Applications Administrator 
Location: Chicago, IL
Reporting to: Group Product Manager 
Employment Type: Full-Time

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Company Overview

LaSalle Investment Management ("LaSalle") is a global real estate investment manager with $78 billion of private and public real estate assets under management and over 850 people in 15 countries and 24 offices worldwide.  Our diverse investor base includes public and private pension funds, insurance companies, governments, endowments and high net worth investors from across the globe.  LaSalle sponsors private separate accounts, private open and closed-end commingled funds, and public real estate securities programs.  As a wholly-owned member of the Jones Lang LaSalle group, LaSalle's investment teams also draw on the intelligence and resources of our parent company, giving us unique access to market opportunities and key industry leaders
 
LaSalle offers specialized real estate services to meet changing client expectations and market conditions.  With an established presence in, and an intimate knowledge of, local real estate and capital markets worldwide, LaSalle creates value for clients by addressing their local, regional and global needs as well as their broader business, strategic, operating and financial goals.  LaSalle has innovative thought leadership and prides itself in a 'client-first' mentality, striving for exceptional client satisfaction through the highest level of services.
 
LaSalle is a wholly-owned independent subsidiary of JLL (Jones Lang LaSalle Incorporated), a leading global professional services specializing in real estate and listed on the NYSE. JLL is characterized by its growth orientation, operational excellence, financial strength, premium brand, collaborative culture and high ethical standards, to which LaSalle draws from.
 

 

Team & Role Overview

 
If you live and breathe digital, we want to offer you a challenging and exciting role in LaSalle's Digital Transformation Team. Imagine using digital technologies to disrupt the real estate investment industry. Our job in LaSalle's Digital Transformation Team is to foster innovation and accelerate the impact of digital transformation by partnering closely with our business units.  We prototype ideas, test them in real business scenarios and quickly develop and adapt solutions. Combining data science, human-centered design and the latest rapid development techniques—such as agile, microservices and DevOps—we deliver breakthrough products and experiences.  For our digital transformation, we are using agile methodologies to develop a LaSalle Digital Experience (LDX) Platform connected to a layer of core digital applications and built on our unified data & content platform.
  

 

Reporting

 
The position reports to the Head of Digital Global Products and will be working extremely closely with business and technology leaders across the LaSalle global locations and our digital delivery center in India.  This role will be based in Chicago and involve some amount of travel between our offices across the US, UK, Singapore, Japan and the delivery center in Bangalore. This close collaboration with function leads helps ensure increased efficiency and productivity through digital transformation and agility. The objective is to be 'best-in-class' amongst our peers. 

 

 

Responsibilities:

 
  • Work closely with global business stakeholders to help define and drive the LaSalle Global Function digital transformation strategy.
  • Review project status with senior executives on a periodic basis to facilitate decisions and remove roadblocks to success
  • Work closely with the LaSalle global function team to understand user needs, design solutions and document requirements and acceptance criteria.
  • Translate business requirements into data and reporting requirements and definitions that will inform user stories for the delivery team to build the data foundation and front-end user interface.
  • Gather business rules, data and unstructured information from multiple sources and systems, critically evaluating it and reconciling conflicts in requirements.
  • Work with the LaSalle Digital Delivery Team closely, to communicate requirements clearly to developers and testers, ensure all business-related queries are resolved and support with any functional testing as needed.
  • Analyze LaSalle data and content sources to document data definitions, determine value source mapping  and support the creation of a business glossary/data dictionary.
  • Work with the business and technology team to verify the accuracy and completeness of data and document business rules for data cleansing.
  • Identify and document user access control requirements to build role-based permissions and access control for data and documents, in alignment with regulatory requirements.
  • Be a continuous champion and marketer of LaSalle's transformation, digital and agile goals, and communicate progress, priorities and vision to both senior management and the broader business stakeholder group. 
 

 

Required Skills & Experience:

 
  • At least 15+ years of demonstrable experience in global function digital product management, business analysis, program management or a related field - in a real estate or banking/insurance/ financial domain or consulting domain preferred
  • Experience managing and prioritizing a product backlog and writing epics, user stories and acceptance criteria for functional and non-functional requirements.
  • Extensive experience working with business stakeholders to understand user needs, document requirements and translate them into product features within a fast-paced changing environment.
  • Strong knowledge of agile methodologies, product management principles and development processes within a Scrum framework.
  • Experience with projects implementing enterprise data platforms, analytics and business intelligence solutions or ETL/data transformation processes.
  • Able to communicate complex technical issues in a non-technical manner to business users.
  • Proven problem-solving skills, with the ability to multi-task, lead through influence and demonstrate a 'client-service' mentality.
  • Superb written and verbal skills, including the ability to communicate between technical and non-technical contributors and communicate between project team and senior leadership.
  • Proven track record of leading transformation initiatives working with executive level stakeholders and driving decisions
  • Expertise with project management tools & software (MS Project, JIRA, Aha, Planview, etc).

 

Desirable skills:

  • Experience implementing performance reporting, document management systems or client experience platforms.
  • Experience working with offshore technology delivery teams.
  • Familiarity with and understanding of finance, accounting and investment analysis principles.
  • Functional understanding of real estate specific applications preferred.
  • PMP, Agile certifications preferred