Business Systems Analyst

Job Title: Business Systems Analyst
Location:  Chicago, IL
Department: Business Technology
Reporting to: Head of Americas Business Technology
Employment type: Full-time
Req#: REQ75321

Apply Now

Objective of Role:

LaSalle Investment Management is currently seeking a business systems analyst with both a real estate and technology background to help maximize the efficiency and effectiveness of their asset management systems and processes. This position will sit between the business users and the IT service providers and play a key role in implementing and supporting leading edge technology and identifying innovative ways to further leverage their existing asset management applications. This role requires in depth knowledge of the asset management function, a solid technology foundation, strong analytical and problem-solving skills and working knowledge of effective project management practices.

Accountabilities

  • Build strong relationships with the business to gain a thorough understanding of the business goals, processes, operations, and challenges
  • Function as a business process engineer by documenting current system processes and procedures to identify opportunities for improvement and/or standardization and find ways to further leverage existing technologies
  • Develop training and communications program for existing systems processes and procedures
  • Assist in support of asset management applications and implementation of new systems functionality or processes to address new business requirements
  • Act as the point of escalation for end user issues related to asset management/property management system processes and/or integrations with asset management/property management applications
  • Act as the single point of contact with software vendors to ensure service levels are achieved and strong technology support is continually provided
  • Assist in asset management system upgrades, including testing and addressing any findings
  • Serve as a backup for other members of the Business Technology Group

 

Qualifications, Skills & Experience: 

  • Bachelor’s degree required with a minimum of 2-3 years’ experience in the real estate industry
  • Knowledge of IT concepts, strategies and methodologies
  • A firm understanding of asset management and property management workflow and processes
  • Experience with asset management/property management applications - Yardi, VTS, Honest Buildings, and/or Argus
  • Experience with BI tools – Tableau, Power BI, and/or Qlik
  • Excellent analytical and problem-solving skills required
  • Strong relationship management skills
  • Self-motivated; able to set and maintain priorities while working toward multiple operational goals
  • Desire for continuous improvement of system processes and procedures
  • Understanding of and commitment to superior client service
  • Excellent interpersonal and communication skills
  • Must be disciplined, flexible and able to work both independently and collaboratively

 

LaSalle Investment Management is an Equal Opportunity Employer.