Applications Administrator

Job Title: Applications Administrator
Location:  Chicago, IL
Department: Business Technology
Reporting to: Head of Americas Business Technology
Employment type: Full-time
Req#: REQ75319

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Objective of Role:

LaSalle Investment Management is currently seeking an application administrator with experience in managing real estate technology applications. This position will sit between the business users and the IT service providers and play a key role in facilitating user access, maintaining system configuration and security controls, and ensuring stable ongoing system operations. This role requires high-level knowledge of the real estate industry with a solid technology foundation.

Accountabilities:

  • Manage end user access rights and permissions
  • Manage system configurations and integrations with a strong emphasis on security controls
  • Serve as single point of contact for end user inquiries; troubleshoot issues and outages escalating to technology providers when needed
  • Seek opportunities for system process improvements and end user productivity gains
  • Generate and maintain system processes and documentation
  • Coordinate end user testing and communications for scheduled application upgrades
  • Manage 3rd party technology vendor relationships
  • Coordinate periodic vendor security reviews and disaster recovery tests

 

Qualifications, Skills & Experience: 

  • 2+ years’ experience in systems and/or process administration (support for real estate applications, strongly preferred)
  • Associate or higher degree in a related field
  • Proficient in the use of technology
  • Knowledge of real estate technology applications – Yardi, RealPage, VTS, Honest Buildings, and/or Argus
  • Understanding of and commitment to superior client service
  • Excellent interpersonal and communication skills
  • Strong organization skills and problem-solving aptitude
  • Self-motivated; able to set and maintain priorities while supporting multiple applications

 

LaSalle Investment Management is an Equal Opportunity Employer.